(Last Updated: January 20, 2021)
THE SITES ARE NOT INTENDED FOR USE BY MINORS. ACCORDINGLY, WE DO NOT REQUEST ANY INFORMATION FROM MINORS, AND MINORS ARE NOT ALLOWED TO SUBMIT INFORMATION OR UPLOAD CONTENT TO THE SITES.
What information do we collect?
We may collect Personal Information and Other Information, as defined below.
When we use the term “Personal Information” we mean information that would allow someone to identify or contact you, such as your name, e-mail address, mailing address, phone number, credit card details, and other non-public information submitted by you, or by an authorized retail or service professional on your behalf.
When we use the term “Other Information,” we mean information other than Personal Information that may be collected about you, such as your Internet Protocol (IP) address, browser type, the time of your visit, clickstream data, and the referring location (e.g., the website page that offered a link to our Sites page). This data does not, on its own, permit direct association with a specific individual. We may use, transfer, and disclose this Other Information for any purpose. For example, we may record this basic information about visits to the Sites in order to understand customer behavior and improve our products, services, and advertising. (Personal Information and Other Information, together, the “Information”).
When do we collect your Information?
We may collect your Personal Information when you voluntarily interact with our Sites or contact us, such as when you (a) access or browse our Sites, (b) create an account on our Sites; (c) submit information through our Sites to request LaMotte services; (d) transact business with us, (e) communicate with us by email, or (f) request information from us.
If for any reason you wish not to take advantage of cookies, you may have your browser not accept them, although this will disable or render unusable some essential features of our Sites and services. If you disagree with our usage of cookies, please do not visit the Sites.
How and when do we us your Information?
We use your Information, whether supplied directly by you or your authorized retail or service professional, or obtained from web server logs or cookies, in any of the following ways:
Who has access to your Personal Information?
We may disclose your Personal Information to trusted third parties who assist us in operating our Sites, conducting our business, or providing our services to you, so long as those parties agree to keep the Personal Information confidential and use it solely to perform their business functions. For example, we will disclose your credit card information to our financial service providers and banks for processing.
We may disclose or use your Personal Information if required or permitted to do so by law or if we believe that such action is necessary to: (a) conform to legal requirements or comply with legal process or any governmental request; (b) protect and defend our rights or property; (c) enforce our applicable service agreements; or (d) protect the personal safety or interests of our employees and consultants, other users of the Sites, or members of the public in urgent circumstances. We may also disclose any of your Personal Information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect our legitimate legal and business interests.
Except as set forth herein, we will not disclose your Personal Information to any third parties without your permission. Any aggregated statistical ratings information or Other Information we may provide to prospective advertisers or partners, as noted above, will not contain any such Personal Information.
How we protect your Personal Information
We exercise great care in providing secure transmission of your Information from your computer or mobile device to our servers through the use of encryption software. Because the security of your Information is important to us, we periodically review and improve our security and privacy policies as necessary when new technology becomes available. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any Information you transmit to us, or to or from our online products or services. You transmit all such Information at your own risk.
WHILE WE STRIVE TO SELECT THIRD PARTY PARTNERS WHO HAVE OR SHARE THE SAME STANDARDS REGARDING PRIVACY, YOU AGREE THAT WITH RESPECT TO THOSE THIRD PARTIES, INCLUDING WITHOUT LIMITATION THE SITES WE LINK TO, WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE SAME, NOR WILL WE BE RESPONSIBLE TO YOU OR ANYONE ELSE FOR ANY PRODUCTS, SERVICES OR OTHER MATERIAL THAT MAY BE SOLD, LICENSED, DISTRIBUTED OR PROMOTED BY SUCH THIRD PARTIES OR ON SUCH SITES, OR FOR ANY CONTENT ON SUCH SITES. WE ENCOURAGE VISITORS OF THESE SITES TO REVIEW THE PRIVACY POLICIES POSTED ON THESE SITES.
How long do we keep your Personal Information?
We may retain your Personal Information for as long as your account is active or as needed to provide you our services, comply with our legal obligations, resolve disputes, or enforce our agreements.
If you create an account on the Sites, we may periodically send you e-mails regarding our services or requesting your feedback or participation in surveys. If you do not wish to receive these communications, please let us know by clicking on the “unsubscribe” link in our e-mails. Our e-mail database is continually updated. However, you may continue to receive e-mail communications from us for up to ten business days from the time we receive your unsubscribe request. Please note that we can only control our own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our products or services; and you may need to contact those parties directly in order to stop receiving their e-mail communications.
Updating your Personal Information
Through the online account registration process, you can review, change or remove your Personal Information. We encourage you to promptly update your Personal Information if it changes. To update your Personal Information, login to the appropriate application, navigate to “Account Settings” in WaterLink Solutions PRO and WaterLink Solutions HOME, or “General Settings” in DataMate Web. You may also contact us to remove your account information from our databases and upon your written request, we will try to accommodate your request. However, we may keep a portion of your Information as part of our historical transaction records.
Acceptance of these Terms
Questions and Comments
GDPR DISCLOSURE/EEA RESIDENTS
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process your “Personal Data” (as defined in the General Data Protection Regulation) only if we have a legal basis to do so, including:
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
LaMotte acknowledges that if you are an individual located in the EU, you have certain rights that you may exercise with respect to the Personal Data that we possess. For example, you may:
request access to your Personal Data and certain information in relation to its processing;
request rectification of your Personal Data;
request the erasure of your Personal Data;
request the restriction of processing of your Personal Data;
object to the processing of your Personal Data.
If you contact us to exercise on of the rights enumerated above, we may need to request specific information from you to help us confirm your identity and ensure your right to exercise your rights. We employ this security measure to ensure that your Personal Data is not disclosed to any person who lacks the right to receive it.
You also have the right to receive your Personal Data in a structured, commonly used and machine-readable format and in certain cases, to have us transmit your Personal Data to another controller.
If you want to exercise one of these rights please contact us at or write to us at email@example.com or write to us at 802 Washington Ave, Chestertown, MD 21620 PO Box 329; ATTN: Software Support. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, or, as the case may be, any other competent supervisory authority of an EU member state.
Right To Withdraw Consent
Where you have provided consent to LaMotte to collect and process your Personal Data, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. To withdraw your consent, please contact firstname.lastname@example.org. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of our Sites.
We reserve the right to charge a reasonable fee if your request to exercise one of your rights is unreasonable or excessive. Alternatively, we may refuse to comply with the request in such case.
No Automated Decision Making
We do not apply automated decision making or profiling techniques.
CHANGES TO THIS GDPR DISCLOSURE
RETAINING YOUR PERSONAL DATA
We retain your Personal Data only for as long as necessary for the purposes it was retained, such as to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws and otherwise as necessary to allow us to conduct our business.
If you have any questions about this GDPR Disclosure or the security of your Personal Data on our Sites, please contact us at email@example.com